Frequently Asked Questions
Quick answers about our digital downloads and buying through Etsy.
About the music workbook
Who is this workbook for?
Anyone learning to read music: children, adults, students and teachers. It starts with the basics (what the staff and a clef are) and then works through one note at a time, treble clef first and then bass clef.
Do I need a piano?
Every note page shows the note on a piano keyboard diagram, so you can see where it sits on the keys straight from the page.
Does it include answers?
Yes. The treble clef and bass clef challenges come with answers.
How long does it take to work through?
The workbook suggests a routine of about 10 minutes a day, working through the notes in order. How quickly you finish is up to you.
Can I print it more than once, or use it in a classroom?
Please message us on Etsy before using it with a class or group so we can confirm the terms for your situation.
Does it work on an iPad?
Yes. The cream version is designed for digital use, for example on an iPad. It is a standard PDF, so it opens in a PDF reader or in any note-taking app that can import PDFs. The white version is designed for printing.
What paper size should I print on?
The workbook is designed for A4 paper, so A4 is the best choice. If you only have US Letter, choose "Fit to page" (or "Scale to fit") in the print dialogue so nothing is cut off.
Digital downloads and Etsy
What is a digital download?
A digital download is a file you receive electronically after purchase, rather than something posted to you. You can usually print it at home or use it on a device, depending on the product.
Will I receive a physical product?
No. Nova & Quill products are digital only, so nothing is shipped.
How do I purchase a product?
Choose a product on this site and select “View on Etsy”. Purchases are made securely through our Etsy shop; this website doesn’t take payments.
Where can I download my purchase?
Your files are delivered through Etsy. Etsy’s own help pages explain how to find and download digital items from your account; see the Etsy Help Centre (opens in a new tab) for the latest steps.
What file formats are available?
This varies by product. Our first product is a PDF. Each Etsy listing states what’s included, so check the listing before you buy.
Can I print the templates at home?
Many of our products are designed to be printed, but it depends on the product. The listing and product page describe how each one is intended to be used.
Can I request a custom product?
We love hearing ideas for new products. Send us a message on Etsy (opens in a new tab) and tell us what you’re looking for. We can’t promise every idea will become a product, but we’ll always read it.
What should I do if I have a problem with my download?
Message us through Etsy so we can help, and mention which product you bought. For order and account issues, Etsy’s Help Centre and our shop policies on Etsy also apply.
Still wondering? Message us on Etsy (opens in a new tab).